Legal and private
Privacy policy
All items sold by SG Livres Usagés are pre-owned and therefore sold “as is”, without any additional warranty. However, if you are not satisfied with your purchase, please contact us first if you wish to return a book or cancel an order. If necessary, after reviewing your situation, we will issue a refund via PayPal, Square, or by check through the mail.
If you have any questions or concerns regarding the physical condition of a book or its cover design, feel free to reach out to us at [email protected].
1. Who are we?
We are SG Livres Usagés, specializing in the collection and resale of used books. Most of our books are in French and English, but we occasionally offer titles in Spanish, German, and other languages, including bilingual or trilingual editions..
Our website address is: https://sglivresusages.ca.
2. Comments
When you leave a comment on our site, the data entered in the comment form, as well as your IP address and your browser’s user agent, are collected to help us detect undesirable comments.
An anonymized string created from your e-mail address (also known as a hash) may be sent to the Gravatar service to verify your use of the service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. Once your comment has been validated, your profile photo will be publicly visible alongside your comment.
We only collect personal information that you voluntarily provide via the contact form or by sending us an email. The collection of personal information is limited to what is necessary to establish, manage, and maintain our relationship with you.
Mailing addresses are used solely for parcel delivery and are never shared, sold, or used for solicitation purposes.
3. Media
If you upload images to the site, we advise you to avoid uploading images containing EXIF data of GPS coordinates. People visiting your site may download and extract location data from these images.
4. COOKIES
We use cookies to provide you with the best browsing experience and to better understand how you interact with our website.
Cookies are small files that are stored on your computer when you visit our website. They contain information such as your preferred display language and certain browsing habits.
If you leave a comment on our site, you will be asked whether you want to save your name, e-mail address and site in cookies. This is purely for your convenience, so you do not have to re-enter this information if you leave another comment later. These cookies expire after one year.
If you visit the login page, a temporary cookie will be created to determine whether your browser accepts cookies. This cookie contains no personal data and is automatically deleted when you close your browser.
When you log in, we set several cookies to record your login information and display preferences. Connection cookies last two days, screen preference cookies last one year, and if you select “Remember me,” your login cookie will be kept for two weeks. Logging out will delete your login cookie.
When you modify or publish a post, an additional cookie will be stored in your browser. This cookie contains no personal information; it simply records the ID of the post you just edited. It expires after one day.
5. EMBEDDED CONTENT FROM OTHER SITES
Occasionally, our website may include hyperlinks to other sites (for example, links to Facebook or event websites). Information exchanged on these external sites is not governed by this Privacy Policy, but by the privacy policies of those sites. We encourage you to review their policies before sharing any personal information.
These external websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with embedded content if you are logged into their services.
6. USE AND TRANSMISSION OF YOUR PERSONAL DATA
We may use your personal information for the following purposes:
- To identify you as a user of our website and as a customer
- To maintain a trusted business relationship with you
- To deliver the books you have ordered
- To respond to your questions or comments about product availability and condition
- To provide you with information about events in which we participate
- To comply with legal obligations
Your personal information is retained only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
If you request a password reset, your IP address will be included in the reset email.
7. DURATION OF YOUR DATA RETENTION
If you leave a comment, the comment and its metadata are stored indefinitely. This allows us to automatically recognize and approve follow-up comments, rather than leaving them in the moderation queue.
For users who register an account on our site (where applicable), we also store the personal information provided in their profile. All users can view, edit or delete their personal information at any time, except for their username. Site administrators can also view and modify this information.
8. YOUR RIGHTS REGARDING YOUR DATA
If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of your personal data. This does not include data held for administrative, legal or security purposes.
Visitor comments may be checked through an automated spam detection service.
9. Policy update
We may update this Privacy Policy at any time. We therefore invite you to review it regularly to stay informed about how we handle personal information.
This version was updated on September 26, 2025.
